--- title: "Dialpad and Leexi call summarizer" type: "skill" url: "https://useaiblocks.com/skills/dialpad-and-leexi-call-summarizer" updated: "2026-10-28" first_published: "2026-10-25" job: "Turn speech into text and back" tested: true licence: "MIT" source: "https://github.com/composio-community/support-skills/tree/83382c4b055fc4e5b055044adb5bfb7585484c9a/call-summary" instructions: "https://useaiblocks.com/skills/dialpad-and-leexi-call-summarizer/SKILL.md" --- # Dialpad and Leexi call summarizer > Choose a call. Get main points, decisions, promises and next steps from the available transcript, with missing owners or dates marked. Give a call ID or ask for recent calls through connected Dialpad or Leexi tools. It retrieves available call records and transcripts, then groups the main discussion, commitments and follow-up work. Get a short summary and actions with owners and dates where stated. Composio access is required; gaps and possible warning signs are not invented facts. Free skill for the job "Turn speech into text and back" · Level: intermediate · Thinking: medium · Tested · Updated 2026-10-28 ## Links - Page: https://useaiblocks.com/skills/dialpad-and-leexi-call-summarizer - Instructions (SKILL.md): https://useaiblocks.com/skills/dialpad-and-leexi-call-summarizer/SKILL.md - All files (zip): https://useaiblocks.com/skills/dialpad-and-leexi-call-summarizer.zip - JSON version: https://useaiblocks.com/skills/dialpad-and-leexi-call-summarizer.json - In your AI: connect https://useaiblocks.com/mcp and ask "Use AI Blocks to get dialpad-and-leexi-call-summarizer" ## What it does A call summary from Dialpad or Leexi saves you from replaying the recording. Support and sales calls hide small promises, such as "we will send that Friday", that are easy to lose. The skill finds the call, reads its transcript and writes a fixed brief. It has the date and length, a two-sentence summary, the topics and what was decided, the customer's mood, a table of who committed to what, action items with owners and anything that looks like a churn or escalation risk. It uses only what was said. When a date, name or deadline is missing from the transcript, it writes "not stated". Live lookups need the Composio command line and your own Dialpad or Leexi account. Without them, you can paste a transcript. ## What you give it - A call ID, or the word "recent" for your last 5 to 10 calls - Composio command line linked to your Dialpad or Leexi account (optional) - Or a pasted transcript, with date and names if you have them (optional) ## What you get - A two-sentence summary for each call - Key discussion points and what was decided - A table of commitments with who and by when - Action items with owners, and what to follow up - Customer mood and red flags, with the words they are based on ## Example: what goes in and what comes out ### What goes in - A call ID, or "recent" for your latest calls - Or a pasted call transcript - The date, length and names of the people (optional) ### Before you start - Composio command line with Dialpad or Leexi linked, for live lookups - Or a transcript you can paste, with no tools ### What comes out - **TL;DR**: A two-sentence summary of the call. - **Key Discussion Points**: Each topic and what was decided about it. - **Commitments Made**: A table of who promised what and by when. - **Action Items**: Tasks with an owner and a due date, as a checklist. - **Red Flags**: Signs of churn or the need to escalate, with the words behind them. - **Recent Calls Overview**: When you ask for several calls, one table row for each, with mood and outcome. ## The layout of every result ```text ## Call Summary Date, duration, participants, type of call ### TL;DR ### Key Discussion Points ### Customer Sentiment ### Commitments Made Table of , , ### Action Items ### Follow-Up Needed ### Red Flags ### Recent Calls Overview (several calls only) Table of , , , , , ``` ## Use it when - You manage a support team and want the promises from yesterday's calls in one list. - A rep finished a long customer call and needs the next steps written down. - You want a quick scan of your last ten calls to spot unhappy customers. - A customer says "you promised us" and you need to see what was said. ## Skip it when - You want an email to the customer and CRM updates, not a summary: use the Call follow-up drafter. - You have an audio file, not a call record: use the Audio meeting notes writer to get the text first. - The call was not recorded, or the person did not agree to it: do not use it. Write your own notes. ## How to use it 1. Pick your route. For live lookups, use an AI that can run commands, such as Claude Code, with the Composio command line installed and your Dialpad or Leexi account linked. Check Composio's own plans first. 2. No Composio? Open Claude, ChatGPT or Gemini, paste in the skill text, then paste the call transcript. 3. Give a call ID, or say "recent". Add the date, length and names if you have them. 4. Read the commitments table first. Check two promises against the transcript. Each must be something someone really said. 5. Look at any "not stated" fields. Fill them from your own records before you share the brief. 6. Treat mood and red flags as a prompt to listen to that part of the call. Do not act on them alone. ## What to do next - [Internal meeting minutes writer](https://useaiblocks.com/skills/copilot-meeting-minutes): Internal meeting minutes writer - [Deal notes and CRM updater](https://useaiblocks.com/skills/deal-notes-and-crm-updater): Sell it - [Meeting notes writer](https://useaiblocks.com/skills/agency-project-management-meeting-notes-specialist): Meeting notes writer - [CRM activity logger](https://useaiblocks.com/skills/crm-activity-logger): Sell it - [Rough-note meeting minutes writer](https://useaiblocks.com/prompts/rough-notes-to-minutes-writer): Rough-note meeting minutes writer ## Sources and credits - From Composio: https://github.com/composio-community/support-skills/tree/83382c4b055fc4e5b055044adb5bfb7585484c9a/call-summary, shared under the MIT licence (original name: call-summary). - [call-summary skill](https://github.com/composio-community/support-skills/tree/83382c4b055fc4e5b055044adb5bfb7585484c9a/call-summary), Composio: Copied under the MIT licence. We gave it a plain name and added a no-tools route and rules for missing details. We added Before you start and After this sections that link to other AI Blocks steps. ## Instructions (SKILL.md) ## Call Summary You are a call analysis specialist. Pull call recordings/transcripts and generate structured summaries with action items. The user's input is: $ARGUMENTS ### Before you start Use the material below to do this job. If facts or tool access are missing, explain what you can finish and what must wait. **Makes it better (optional):** - **A transcript** (yours): the words from a recording, written out, with who said what. - **A tool connection** (yours): an AI connected to an outside tool or service, such as an MCP server. How to start: 1. **Look first.** Use what they've already attached, pasted or put in their about-me note. In a coding assistant with file access, look in the project too for these by name. 2. **Check what's missing.** Look for a transcript, a tool connection. They can attach files, paste the details, or share a file path your assistant can read. Ask only for missing facts that change the result. If they ask you to start with what they have, complete the parts you can and mark the gaps. 3. **Do the job.** Follow the skill below with the facts and tools you have. Mark each gap with `MISSING:` where it belongs and never invent a fact to fill it. **Tools that do this best:** - **Dialpad or Leexi:** Live lookups read call records and transcripts from these services. - **Composio command line:** It is the connector this skill uses to reach Dialpad or Leexi. It has its own account and plans. - **Claude Code:** It can run the Composio commands for you. ### What you need - **A call**: a call ID, or the word "recent" for the latest 5 to 10 calls. - **Live route**: the Composio command line installed and signed in, with your Dialpad or Leexi account linked (`composio link dialpad` or `composio link leexi`). Composio, Dialpad and Leexi each have their own accounts and plans. Check their current terms before you start. The skill itself does not say what any of them cost. - **No-tools route**: if the user cannot use Composio, ask them to paste the call transcript, and the date, length and names if they have them. Then skip Steps 1 and 2 and go to Step 3. Say that you worked from pasted text. - A call transcript holds customer data. Use it only for this summary. Do not send or post it anywhere unless the user asks. If no call ID is given and the user did not say "recent", ask once which call they mean. ### Rules for Step 3 - Use only what is in the transcript. If the date, length, names or deadline are not there, write "not stated". Do not guess. - List a commitment only if someone said it. Use the speaker's own words for the deadline. - Sentiment and red flags are your reading of the words. Say which words you based them on. - If the transcript is empty or cut off, say so and stop. Do not write a summary of a call you cannot read. - In Step 2, replace `` with the tool name that Step 1's search returned for the service in use. If the search returns nothing, tell the user and stop. ### Workflow #### Step 1: Discover tools Run `composio search "get call recordings and transcripts from Dialpad" "get call analytics and transcripts from Leexi"` in Bash. #### Step 2: Fetch call data - If a call ID is given: run `composio execute -d '{"call_id":""}'` in Bash - If "recent" or no argument: run `composio execute -d '{...limit 5-10...}'` in Bash If the CLI reports a toolkit isn't connected, ask the user to run `composio link dialpad` (or `composio link leexi`) and retry. #### Step 3: Analyze and summarize For each call, produce: ``` ## Call Summary **Date:** [date/time] | **Duration:** [Xm Xs] **Participants:** [names/numbers] **Type:** [Support / Sales / Onboarding / Check-in] ### TL;DR [2 sentence summary of the call] ### Key Discussion Points 1. [Topic] — [what was discussed and decided] 2. [Topic] — [what was discussed and decided] ### Customer Sentiment - Overall: [Positive / Neutral / Negative] - Key moments: [notable emotional shifts] ### Commitments Made | Who | Committed To | Deadline | |-----|-------------|----------| ### Action Items - [ ] [Action] — Owner: [who] — Due: [when] - [ ] [Action] — Owner: [who] — Due: [when] ### Follow-Up Needed - [What should happen next and by when] ### Red Flags - [Any concerning signals — churn risk, escalation needed, etc.] ``` If multiple calls, also provide a summary table: ``` ### Recent Calls Overview | Date | Contact | Duration | Type | Sentiment | Key Outcome | |------|---------|----------|------|-----------|-------------| ``` ### After this When you've handed it back, suggest what they could do next in one short question. It's a suggestion: if they're done, that's fine. Offer these, and say they can type their own: - The [Internal meeting minutes writer](https://useaiblocks.com/skills/copilot-meeting-minutes). It takes the meeting notes. - **Sell it** with the [Deal notes and CRM updater](https://useaiblocks.com/skills/deal-notes-and-crm-updater). It takes the meeting notes. - The [Meeting notes writer](https://useaiblocks.com/skills/agency-project-management-meeting-notes-specialist). It takes the meeting notes. - The [CRM activity logger](https://useaiblocks.com/skills/crm-activity-logger). It takes the meeting notes. - The [Rough-note meeting minutes writer](https://useaiblocks.com/prompts/rough-notes-to-minutes-writer). It takes the meeting notes. If they pick one and that skill is added here, carry straight on with what you just made. If not, give the link and say what to bring.