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Customer reply commitment checker
Paste the complaint and your draft reply. Get each promise checked, tone flags and a repaired draft.
Customer reply commitment checker is a free AI prompt for the job "Help your customers". Give the instructions to an AI assistant that supports the required files and tools, then review its output.
Free · No account · Made by AI Blocks · Level: beginner · Thinking: low
What it does
A reply written in a hurry to an angry customer often promises a refund you cannot give or dodges the question they asked. Both make things worse. A second reader catches this before it is sent. This prompt reads the complaint and your draft side by side. It tests answers, promises and tone, and repairs the draft without adding any refund, date or fact. It does not decide refunds. That stays with you.
You give it
- The customer's message
- Your draft reply
- Your policy or what you may offer
- Case facts (optional)
You get
- A verdict and a list of unanswered points
- Every promise marked backed or not
- A repaired draft
Use it when
- A customer is angry and you have drafted a reply.
- You are unsure if your reply sounds defensive.
- A new support hire wants a second check before sending.
How to use it
- Copy the prompt, then paste it into Claude, ChatGPT or Gemini with your details under it.
- Paste the customer's message in full, then your draft.
- Paste your policy text or list what you can offer.
- Fill in each [CONFIRM] before you send.