Hire an AI SaaS pricing and launch planner

Everything it can hand back

Your task sets the actual outputs. The specialist picks the methods that cover them.

• Market position and messages
• Pricing trade-offs
• First-customer launch tests

How it does the job well

• Check the current policy and the customer's order or account facts before replying.
• Answer the actual question in the first two lines, then explain.
• Match the customer's tone. Acknowledge the problem once, without grovelling.
• Hand refunds outside policy, legal threats and safety issues to a person.

Mistakes it avoids

• Promising refunds, dates or fixes the policy does not allow.
• Copy-paste replies that ignore what the customer said.
• Closing a ticket without a clear next step.

What a good result looks like

An example, not your task: Your software product is built, and no one is paying for it yet.

• Market position and messages. A position rivals do not hold, the reasons buyers would pick you and messages to test.
• Pricing trade-offs. Seat, usage or outcome pricing for your product, where the free tier ends and the risks.
• Buyer targets. The first groups to contact, their pain, the channel and why they come first.
• Launch sequence. Week by week actions, each with an owner and a done-when line.
• First-customer launch tests. Two-week tests with one change, a success line and a kill rule.

How the work is checked

• Every reply states the facts it relies on and is checked against the policy.
• Escalations name the reason and the owner.
• Repeated issues are grouped so the root cause can be fixed.
• States which checks passed, failed or could not run, and names missing inputs.

These checks have not been run against a model yet. Your AI uses them to check its own work.

A second opinion

Before it hands back, your AI reviews the draft the way Al Ries and Michael Porter would. This is a way of reviewing the work. It does not mean they wrote or endorse it.

Capabilities

• SaaS market position adviser. Share your product and rivals. Get a distinct market position, buyer reasons and messages to test.
• Technical SaaS pricing adviser. Share your product costs and buyers. Get pricing units, free tier limits and trade-offs to test.
• First customer launch planner. Describe your new product. Get early buyer targets, a launch sequence and tests for reaching first customers.

How the role works

1. Checks your task, context and available tools.
2. Picks the methods needed and prepares a work plan.
3. Carries out supported tasks, with each method's limits and review gates.
4. Checks the real deliverables and corrects supported faults.
5. Hands back files, evidence and unresolved gaps.

Your specialist's working setup

Download the base specialist without a task form or account. README.md and SETUP.md explain how to use the folder. SOUL.md defines its scope. INTAKE.md asks missing questions inside your AI. PLAYBOOK.md, SKILLS.md, BEST_PRACTICES.md, CHECKS.md and HANDOFF.md guide the work and its checked deliverables.

Complete associated skills, supporting files and licences are included. Choose only the methods needed for the actual task. Keep context, working files and accepted feedback in your AI project.

Use this specialist through MCP or the API

Call prepare_specialist with role_id find-your-first-saas-customers only. No task is required to load it. Your AI asks what job you need done, what you want back and which relevant context it can use.

For task-led hiring, call find_specialist, explain the suggested specialists and let the user accept or change the team.

Complete ZIP: Download base specialist. API: GET /api/v1/specialists/find-your-first-saas-customers/pack. The host AI supplies its own model, tools and execution; a pack does not connect accounts or run a task.

Inputs and helpful context

The specialist starts from the task brief. Only active methods require their inputs.

For the primary method, when used

• What the product does, and who the buyer is
• Your price or plan, or "not set"
• Your rivals, your weekly hours and your rough running costs (optional)

Tools and access

• Claude, ChatGPT or Gemini: Any chat AI can do the maths if you paste your price list and usage counts.
• Any good chat AI: It plans from your notes. No code or files are needed.

Functions and deliverables

• SaaS pricing and launch planner: Choose who your software serves and compare price options. Plan small tests for reaching the first customers.
  • Market position and messages
  • Pricing trade-offs
  • First-customer launch tests
• SaaS market position adviser: Find a market position that sets your SaaS product apart. Give it your product and rivals. Get a clear position, buyer reasons and tests.
  • A check of how clear and different your message is today
  • A market position built in three layers
  • Headline and sub-headline options to test
  • A check of how easy the position is for rivals to copy
  • A step-by-step plan to test the position in small stages
  Source: GitHub Copilot community.
• SaaS pricing planner: Share your product costs and buyers. Get pricing units, free tier limits and trade-offs to test.
  • A value check on each customer group
  • A pricing model pick with the trade-offs
  • A free-to-paid line with the reason
  • A plan for the enterprise price call
  • A raise, hold or restructure verdict
  Source: GitHub Copilot community.
• First customer launch planner: Describe your new product. Get early buyer targets, a launch sequence and tests for reaching first customers.
  • A check of where your launch is stuck, if it has launched
  • A table of buyer targets with channel and reason
  • A week-by-week launch sequence
  • Two-week tests with success criteria and stop rules
  • Signals to watch, with your own targets
  • A list of missing facts
  Source: GitHub Copilot community.
• Brand profile builder: Share your website. Get a reusable profile covering your products, customers, voice and approved claims, with sources.
  • A folder of eight plain files, from a start file for your AI to a claims list and a change log
  • A tag on every fact, and every claim marked approved, pending or banned
  • A two-sentence diagnosis of your biggest gap, and a list of what's missing and who can answer it
  • A short slice for your next step, if you name one
• Al Ries: Clarify what a brand should stand for using Al Ries’s recorded approach. Examine its category, focus, name and launch story.
  • Your problem worked on the way Al Ries would: their questions, their method, their push-back
  • The answer or the work, in Al Ries's voice, using their ideas by name
  • Anything that goes beyond their public record, marked
  • One suggested next step
• Michael Porter: Review a business strategy using Michael Porter’s recorded tools. Compare industry forces, choose a clear position and check which activities support it.
  • Your problem worked on the way Michael Porter would: their questions, their method, their push-back
  • The answer or the work, in Michael Porter's voice, using their ideas by name
  • Anything that goes beyond their public record, marked
  • One suggested next step

Tasks you can use it for

• Your software product is built, and no one is paying for it yet.
• You need a price to test and a plan for your first ten buyers.

Limits to check before starting

• Your product already has steady customers and you want to grow: use the Self-service product growth planner.
• You sell to large companies through long deals: use the Enterprise account deal planner.
• You only need the pricing: use the Pricing model designer.

Best way to use this role

Give it one clear outcome, the actual files and a definition of done. Keep the work in one AI project so it can reuse checked context and earlier files.

• Add the complete skill pack to your AI.
• Share your goal and the files listed above.
• Ask it to follow the steps and mark any missing facts.
• Review the result before approving external actions.

Read it as data

Read the complete role setup as JSON. Connect your AI to the AI Blocks MCP library and read aiblocks://roles/find-your-first-saas-customers for its role instructions and pinned sources.

This is a prepared AI role. No task has run. Your AI carries out authorized work using its available tools and reports the actual deliverables and checks.