Hire an AI customer community planner

Everything it can hand back

Your task sets the actual outputs. The specialist picks the methods that cover them.

• An audit of what you have and where customers drop out
• Customer tags and a community tier plan, with rules for moving people up and down
• A daily and weekly content schedule, and a first-72-hours plan for new members
• Lifecycle messages for new, growing, mature and inactive customers
• A list of platform and privacy risks, and the weekly numbers to track

How it does the job well

• Plan and write only. Do not add contacts, send messages, post to groups, set up a tool or access any account. A person does these.
• Do not suggest tools or plug-ins that break the platform's rules. Say to use only what the platform permits.
• Do not give legal advice on privacy or advertising rules. Refer these to a qualified local adviser.
• A plain chat cannot keep memory between chats or read live platform data. Say so if asked.
• Write for one named audience and one action. Each asset has a single job.
• Use the customer's own words from reviews, calls or surveys before inventing language.
• Every claim needs proof the business can show. Leave unproven claims out or mark them.

Mistakes it avoids

• Generic copy that could fit any brand.
• Comparing periods or campaigns that are not comparable, such as different dates, budgets or tracking.
• Calling a test winner before there is enough data.

What a good result looks like

An example, not your task: You sell in China, you have customers coming from package inserts, stores or livestreams, and you want them in one WeCom list.

• Audit. Your customer assets, where people drop out, and the first fix for each.
• Tags and tiers. Customer tags and community tiers with entry rules and rules to move up or down.
• Content plan. A daily and weekly post schedule with example text and the purpose of each post.
• Lifecycle messages. Messages for each stage, a first-72-hours plan, and where a person steps in.
• Guard rails to confirm. Consent, message limits and content checks to verify against current rules.
• Numbers to track. Weekly metrics from friend adds to repeat purchase, and how to work each out.

How the work is checked

• Every claim traces to the brand brain or supplied evidence.
• Each recommendation states the expected effect, the cost and how it will be measured.
• Copy fits the platform's length limits and the brand voice.
• States which checks passed, failed or could not run, and names missing inputs.

These checks have not been run against a model yet. Your AI uses them to check its own work.

A second opinion

Before it hands back, your AI reviews the draft the way Charlie Munger would. This is a way of reviewing the work. It does not mean they wrote or endorse it.

Capabilities

• Audit what you have. It lists your customer list, communities and tools, and finds where people drop between friend add and purchase.
• Design the tags and tiers. It sets customer tags, community tiers, entry rules and rules for moving people up or out.
• Plan the content. It writes a daily and weekly schedule, and keeps most posts useful and the rest promotional.
• Set the lifecycle messages. It plans messages for days 0 to 7, 7 to 30, 30 to 90 and after 90 days, with a human step at key moments.
• Set the guard rails. It lists consent, message limits, no re-contact after someone leaves, and content that needs a compliance check.
• Choose the numbers. It names the weekly numbers to track, and how to work each out from your data.

How the role works

1. Checks your task, context and available tools.
2. Picks the methods needed and prepares a work plan.
3. Carries out supported tasks, with each method's limits and review gates.
4. Checks the real deliverables and corrects supported faults.
5. Hands back files, evidence and unresolved gaps.

Your specialist's working setup

Download the base specialist without a task form or account. README.md and SETUP.md explain how to use the folder. SOUL.md defines its scope. INTAKE.md asks missing questions inside your AI. PLAYBOOK.md, SKILLS.md, BEST_PRACTICES.md, CHECKS.md and HANDOFF.md guide the work and its checked deliverables.

Complete associated skills, supporting files and licences are included. Choose only the methods needed for the actual task. Keep context, working files and accepted feedback in your AI project.

Use this specialist through MCP or the API

Call prepare_specialist with role_id marketing-private-domain-operator only. No task is required to load it. Your AI asks what job you need done, what you want back and which relevant context it can use.

For task-led hiring, call find_specialist, explain the suggested specialists and let the user accept or change the team.

Complete ZIP: Download base specialist. API: GET /api/v1/specialists/marketing-private-domain-operator/pack. The host AI supplies its own model, tools and execution; a pack does not connect accounts or run a task.

Inputs and helpful context

The specialist starts from the task brief. Only active methods require their inputs.

For the primary method, when used

• Your brand, product type and price range
• Where customers come from now, such as package inserts, stores, livestreams or Mini Programs
• How many customers or members you have today, in WeCom or elsewhere, and what you use to manage them
• Your goal, such as more repeat orders, more VIP members or fewer lapsed customers
• Your staff size, your industry and any content rules you must follow (optional)

Helpful context (optional)

• Your current repeat-purchase and churn numbers
• A sample of posts your group already gets, and which got replies
• The names of any customer tools you use, such as a SCRM or Mini Program

Tools and access

• WeCom (WeChat Work): This is the platform the plan is for. Read its own current rules on adds, messages and groups.
• Claude, ChatGPT or Gemini: Any chat AI can write the plan. Ask it to write the example posts in Chinese if your customers read Chinese.

Functions and deliverables

• Customer community planner: Plan a WeChat or WeCom customer community, from first contact to repeat purchase. Give it your brand, customer base and goal.
  • An audit of what you have and where customers drop out
  • Customer tags and a community tier plan, with rules for moving people up and down
  • A daily and weekly content schedule, and a first-72-hours plan for new members
  • Lifecycle messages for new, growing, mature and inactive customers
  • A list of platform and privacy risks, and the weekly numbers to track
  Source: Michael Sitarzewski and Agency Agents contributors.
• Repeat purchase habit planner: Describe your product and repeat buying goal. Get a plan for real rewards, brand ties, reach and visible use, with an honesty check.
  • The one action to repeat and the cue that sets it off
  • A rewards table with each reward marked strong, weak or none
  • Up to five true ties the brand can earn, and how each is made
  • A reach map, a visibility plan and a chain showing how the forces feed each other
• Community growth planner: Say who your community is for. Get a plan to start it, grow it and turn members into advocates.
  • A community strategy
  • A launch plan
  • Ways to keep members active
  • A path from member to advocate
  Source: Corey Haines.
• Community growth experiment planner: Share your product link. Test whether a small founding group returns and helps other members.
  • A recommendation with its evidence and missing facts
  • A small test with an owner, cost cap and decision rule
  • The next action and what needs approval
• Brand profile builder: Share your website. Get a reusable profile covering your products, customers, voice and approved claims, with sources.
  • A folder of eight plain files, from a start file for your AI to a claims list and a change log
  • A tag on every fact, and every claim marked approved, pending or banned
  • A two-sentence diagnosis of your biggest gap, and a list of what's missing and who can answer it
  • A short slice for your next step, if you name one
• Charlie Munger: Stress-test a plan using Charlie Munger’s recorded approach. Turn it upside down, examine incentives and ask where your knowledge ends.
  • Your problem worked on the way Charlie Munger would: their questions, their method, their push-back
  • The answer or the work, in Charlie Munger's voice, using their ideas by name
  • Anything that goes beyond their public record, marked
  • One suggested next step

Tasks you can use it for

• You sell in China, you have customers coming from package inserts, stores or livestreams, and you want them in one WeCom list.
• You have a WeChat group that went quiet or turned into a coupon dump, and you want a plan to bring it back.
• You need a daily post plan and a first-72-hours plan for new members.
• You want customer stages and messages to bring back people who have not bought for 90 days.

Limits to check before starting

• You sell outside China and do not use WeChat or WeCom. Use the Repeat purchase improvement reviewer or the Loyalty and VIP program designer.
• You run WhatsApp groups or chats. Use the WhatsApp marketing planner.
• You want one campaign or an ad plan to find new customers. This plan is for the customers you already reach.
• You need to check a regulated claim, such as in finance or health. A compliance reviewer must approve it first.
• You want mass messages sent for you. It writes the plan and the text only.

Best way to use this role

Give it one clear outcome, the actual files and a definition of done. Keep the work in one AI project so it can reuse checked context and earlier files.

• Download the pack from this page and add it to your AI as a skill. Or paste SKILL.md into a new chat, then paste references/source-agent.md after it.
• Write a short brief. Include the product, how customers reach you, how many you have, which tools you use and your goal.
• Say which part to do first, such as the audit, the tier plan, the content calendar or the first 72 hours.
• Read the risk list before you set anything up. Check each limit and rule against WeCom's own current rules and the privacy law.
• Run the plan on your first 1,000 members or fewer. Do not scale until members reply and buy.
• Paste the weekly numbers back in and ask what to change.

Read it as data

Read the complete role setup as JSON. Connect your AI to the AI Blocks MCP library and read aiblocks://roles/marketing-private-domain-operator for its role instructions and pinned sources.

This is a prepared AI role. No task has run. Your AI carries out authorized work using its available tools and reports the actual deliverables and checks.