Gorgias
Online store support in one inbox, with an AI Agent that answers order questions
What it does
- Brings email, chat, social, SMS and voice into one inbox.
- Shows each customer's orders next to their message.
- Runs an AI Agent that answers common questions on its own.
- Offers a Shopping Assistant that helps visitors choose products.
- Applies rules and flows to sort and answer tickets.
Best for
- Online stores on Shopify, BigCommerce, Magento or WooCommerce.
- Small support teams with many order questions.
- Owners who want support and sales chat in one place.
Pricing
US$10 per month. Starter includes 50 tickets a month. Basic is US$50 a month on yearly billing. The AI Agent costs US$0.90 per automated interaction on annual contracts, or US$1.00 monthly. The page also shows a second set of figures, so confirm before buying.