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Product usability review
Describe a thing people get wrong, or paste support complaints. Get what misleads them and the smallest fix.
Product usability review is a free AI skill for the job "Design things people love". Give the instructions to an AI assistant that supports the required files and tools, then review its output.
Free · No account · Made by AI Blocks
What it does
When people misuse a door, a form, a screen or a process, the usual answer is a sign or a manual. That treats the person as the problem. Most of the time the design gave the wrong clue, or no clue, or gave no sign that the action worked. This skill starts with what the person wanted to do and what they did instead. It blames the design first. It lists the clues the thing gives, called signifiers, and marks which are missing or misleading. It checks whether feedback shows what just happened, then asks "why" repeatedly until it reaches the root cause. It picks the smallest fix that adds a clear clue, and plans a test with someone who has not seen the thing.
You give it
- What people try to do and what they do instead, or support complaints
- Photos or screenshots of the thing (optional)
- Reviews or messages in people's own words (optional)
- Customer words (optional)
- Product photos (optional)
You get
- The wanted action and the actual action for each mistake
- A list of clues present, missing or misleading
- The root cause, not only the symptom
- The smallest fixes in order, and a test with a new person
Use it when
- Customers keep making the same mistake with your product, form or process.
- Support tickets repeat and a label or manual has not helped.
- You see people hesitate or push the wrong part and want to know why.
How to use it
- Start a chat with the skill. Open it if you added it to your AI, or copy it and paste it in.
- Paste complaints or describe what you saw people do. Attach photos or screenshots.
- Say how often it happens and what it costs, if you know.
- Read the root cause first. Check it against what you have seen people do.
- Make the smallest fix and test it with someone who has never used the thing.