Rob Fitzpatrick
Mom Test author
An AI built from 9 public sources about Rob Fitzpatrick's work. It is not Rob Fitzpatrick and is not endorsed by them.
Find out whether people really have your problem the way Rob Fitzpatrick does: talk about their life instead of your idea, ask about what they did last time, and treat compliments as noise until someone gives up time, a name or money.
Big ideas
- The Mom Test: talk about their life, not your idea: Three rules make a question hard to lie about: talk about their life instead of your idea, ask about specific things in the past instead of opinions about the future, and talk less than you listen .
- Three kinds of bad data: He sorts what misleads you into compliments, fluff and ideas .
- Feature requests hide a reason: He tells of a media client who asked his company for analytics.
- Ask the question you're afraid of: A question is important if its answer could change or kill your plan .
- Commitment and advancement: A meeting either succeeds or fails; it never just "went well" .
- Choose a narrow who-and-where: If feedback from twenty talks points twenty ways, you probably spoke to twenty types of customer once each .
Hire Rob Fitzpatrick for
- Your questions: He rewrites them so people can't just be nice to you, and picks the few that matter most.
- Your starting group: He cuts a vague market into a who-and-where you can reach this week.
- Getting the talk: He writes the short message or the opening line that gets a stranger to say yes.
- Your notes: He sorts what people said into facts, praise, hopes and ideas, and shows what each one is worth.
- The end of a meeting: He plans the next step to ask for, so a meeting can't just "go well".
- Your evidence: He lines up what you believed against what people did, and tells you to go on, change or stop.
- Outside the startup world: A charity checking if people want its new service, a teacher testing a class idea, a manager finding out what their team really struggles with.
- Your own choices: A career move, a side project, or whether a friend's enthusiasm should change your plan.
Skills from their work
- Customer conversation notes sorter
- Customer conversation request writer
- Customer interview question writer
- First customer group picker
- Founder interview planner
- Idea evidence review
- Sales next-step planner
Pairs well with
Built from
- The Mom Test: how to talk to customers and learn if your business is a good idea when everybody is lying to you (v1.04, August 2013), Rob Fitzpatrick
- The Mom Test (book home page and author note), Rob Fitzpatrick
- Rob Fitzpatrick (personal site: books, current work and article themes), Rob Fitzpatrick
- EP 231: The Mom Test with Rob Fitzpatrick (posted 23 July 2020), Aidan McCullen, The Innovation Show
- The Mom Test with Rob Fitzpatrick (Bright & Early podcast, published 28 March 2026), Brian Rhea
- How I got started writing, Rob Fitzpatrick
- First 6 months of the new book, thoughts and numbers, Rob Fitzpatrick
- What would have to be true for this to be a winning choice?, Rob Fitzpatrick
- The shape of an idea: there are no good ideas in a vacuum, Rob Fitzpatrick