AI Blocks › Lead and manage people
Crisis response planner
Describe the defect, complaint or failure. Get a first-30-days plan: who to tell, who investigates, what to fix and what to promise.
Crisis response planner is a free AI skill for the job "Lead and manage people". Give the instructions to an AI assistant that supports the required files and tools, then review its output.
Free · No account · Made by AI Blocks · Level: expert · Thinking: high
What it does
When something goes wrong, the pull is to wait for every fact, let the lawyers write the message and find one person to blame. People who are harmed then hear nothing for weeks, staff find out from the news and the real cause stays hidden. This skill starts with the customer or the person at risk and says what is known and what is not. It tells the people who must fix the problem before the public, names an independent person to investigate and commits to share the findings. It acts on accountability for both people and practices, and finds why the problem did not reach the top sooner. It sets fair help for those affected, widens the review to similar problems and puts dates on every update.
You give it
- What went wrong, who is affected and what you know so far
- Who inside knew and when, if you know
- Your size, key roles and any legal limits on what you can say
- Any promises already made (optional)
You get
- A first message that puts the customer first and states what is not yet known
- A plan for who to tell and in what order
- An investigation set-up with an outside check, and fixes with owners and dates
- A way to help the people affected and a way to protect those who raised the issue
Use it when
- A defect, safety issue or serious complaint has just come to your attention.
- You are not sure who should hear first, and what to say before you know everything.
- You found the problem was known lower down for a long time and want to fix why.
How to use it
- Start a chat with the skill. Open it if you added it to your AI, or copy it and paste it in.
- Describe the problem, who is affected and what you know. Say what you do not know.
- Add any legal limits or promises already made.
- Check each date with the people who must meet it before you share the plan.
- Have a lawyer or adviser read anything that goes to the public.