AI Blocks › Understand your customers
Post-purchase survey builder
Say your store and customers. Get a post-purchase survey, a list survey and review-mining prompts.
Post-purchase survey builder is a free AI skill for the job "Understand your customers". Give the instructions to an AI assistant that supports the required files and tools, then review its output.
Free · No account · Made by AI Blocks · Level: beginner · Thinking: low
What it does
Most stores guess what stops people from buying. The answer is already with the people who just bought from you. Two questions after checkout tell you why they bought and what almost made them leave. The second answer is the useful one, because it shows what your page and ads fail to say. This skill writes the survey, a one-time email version for your list if you have no survey yet, a short call script, and a prompt that mines your reviews for the same doubts. Then it turns every answer into a row: the doubt in the customer's words, where on the page to answer it, and the test to run. It also keeps you safe. No paying for good reviews, a rules line for prize draws, and a check on every claim you plan to make.
You give it
- What you sell, your main products and your orders per month
- The survey app or email tool you use
- A review export as a CSV file, if you have about 500 or more reviews (optional)
- Your customer list size (optional)
- Any survey or support answers you already have (optional)
- Customer words (optional)
You get
- A post-purchase survey with the two core questions and short follow-ups
- A one-time email survey for your list, with an incentive and a rules line
- A call script and a review-mining prompt you can paste
- A table of doubts, with the page spot to answer each and a test idea
Use it when
- You get traffic but cannot say why most visitors do not buy.
- You have hundreds of reviews and have never read them for patterns.
- You are about to rewrite a product page and want the words to come from customers.
How to use it
- Start a chat with the skill. Open it if you added it to your AI, or copy it and paste it in.
- Tell it what you sell, how many orders you get and which survey tool you use.
- Set up the survey in your tool, and send the list email if you have no survey yet.
- Run the review-mining prompt with your review export attached.
- After a few dozen answers, paste them back to fill the objection table, then send the test ideas to the test idea ranker.