AI Blocks › Keep customers coming back
Repeat order bottleneck finder
Give it your order export. Get a repeat health score out of 100 and the one stage to fix first.
Repeat order bottleneck finder is a free AI skill for the job "Keep customers coming back". Give the instructions to an AI assistant that supports the required files and tools, then review its output.
Free · No account · Made by AI Blocks · Thinking: high
What it does
Stores often work on the wrong repeat problem. They polish email flows when the product range gives people no reason to return, or they build a VIP club when too few first-time buyers place a second order. Under roughly $10 to $20 million a year, the source expects first-to-second order conversion to be the bottleneck, not VIP revenue. This skill splits the customer path into three stages: win the customer, turn first orders into second orders, and grow revenue from your top 20 percent. It measures each one by cohort, using gross profit over a fixed window, not revenue and not an open-ended "lifetime". Then it checks causes from the top down, product quality first and email last, because email amplifies a healthy base and cannot rescue a broken one. It also warns against Shopify's returning-customer percent, which is not a repeat rate.
You give it
- An orders export with customer id, date, order value, discount code and refund
- Your email platform's flow and campaign revenue (optional)
- Your product list, marking which products are consumable
- Review or survey comments (optional)
- Customer words (optional)
- Your results (optional)
You get
- First-to-second order rate and 90, 180 and 365 day gross profit per customer, by cohort
- The share of revenue and profit from your top 20 percent of customers
- The single bottleneck stage, with evidence, and a ranked list of causes checked top down
- A test list tied to the bottleneck, and a repeat health score out of 100
Use it when
- You have a repeat problem but do not know whether to fix the product, the offer, the flows or who you acquire.
- Your email revenue looks fine but second orders stay low.
- You are about to launch a VIP program and want to know if it is the right next move.
How to use it
- Start a chat with the skill. Open it if you added it to your AI, or copy it and paste it in.
- Attach your orders export. Add product cost if you have it, so it can use gross profit.
- Add review or survey comments and your email revenue if you have them.
- Read the bottleneck first, then the causes, then pick two tests from the list.
- Run it again in a quarter on the next cohort to see if the bottleneck moved.