AI Blocks › Keep customers coming back
New customer onboarding sequence writer
Give it your product and its use. Get a 14-day email and SMS plan and a 100-day map.
New customer onboarding sequence writer is a free AI skill for the job "Keep customers coming back". Give the instructions to an AI assistant that supports the required files and tools, then review its output.
Free · No account · Made by AI Blocks
What it does
Most cancels and lost second orders happen early. Customers wait for the box, feel unsure, and then either forget the product or stack up more than they use. One source says most churn happens in the first 100 days. The common fix is to send more emails, which backfires. In the supplement example, cancels cluster just after delivery, days 7 to 14, and every extra email in that window reminds people they could cancel. This skill teaches first, then goes quiet at the right time. It is heavy on education in days 0 to 7, backs off in days 7 to 14, and sends a short check-in after that. It uses a survey of how people fit the product into their day, because the habit linked to staying becomes the thing every email teaches. It branches for subscribers and one-time buyers.
You give it
- Your product, how long results take and how to use it correctly
- Survey answers on how customers fit it into their day, with retention by answer if you have it (optional)
- A founder story and a photo or short video (optional)
- Your gift schedule, delivery time and upcoming perks
- Your first-to-second order data, current post-purchase emails, and email and SMS platforms (optional)
- Customer words (optional)
You get
- A day-by-day send plan for days 0 to 14 (email and SMS) and a touch map out to day 100
- Full copy for about six emails and four texts
- A pre-arrival sequence and a welcome insert
- A review and referral timing rule for each product, and a survey to find the habit linked to staying
Use it when
- Your product needs regular use to show results, or there is a delivery wait or a learning curve.
- Cancels or returns cluster in the first two weeks after a first order.
- You want a plan for the whole first 100 days, not only a welcome email.
How to use it
- Start a chat with the skill. Open it if you added it to your AI, or copy it and paste it in.
- Say whether this is for subscribers, one-time buyers or both, and paste your product facts and delivery time.
- Paste survey answers if you have them. With few customers, say how people actually use it and refresh later.
- Check every claim about results and timing before you send. Only keep the "90 to 120 days" line if it is true for your product.
- Build it in your email and SMS platforms, then compare the second-order rate and cancels by day with the quiet window on and off.