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Prepare a service outage communication pack
Share the source files. Get draft initial, progress and recovery messages with a fact ledger.
Prepare a service outage communication pack is a free AI workflow for the job "Help your customers". It guides your AI through several skills in order, passing each step's output to the next.
Free · No account · Made by AI Blocks · Thinking: high
What it does
Draft initial, progress and recovery messages with a fact ledger. Give your AI the source material listed below and install the complete pack. It uses the component skills in the stated order, saves each result and checks the handoff before continuing. Messages distinguish known facts from investigation and avoid unsupported recovery estimates. Missing tools or evidence stay visible in the final summary.
You give it
- Confirmed impact, affected services, known timeline, approved facts and communication policy.
- The intended reader, deadline and limits on what may be changed.
- Earlier work and approved examples, if available.
- Brand brain (optional)
- Codebase (optional)
- Your question (optional)
You get
- Draft initial, progress and recovery messages with a fact ledger.
- Step files with evidence, unresolved facts and actual checks completed.
- A hand-back summary and one practical next step.
Use it when
- You need draft initial, progress and recovery messages with a fact ledger.
- The relevant facts are spread across files or notes and need one consistent review.
- You want the work and its checks saved so another person can review it.
Steps
- Incident runbook writer: Name your service. Get a runbook with severity levels, first steps, fixes and who to tell.
- Stakeholder update writer: Give it your progress. Get an update for leaders, engineers or customers at the right depth and cadence.
- Plain English editor: Paste a draft. Get it back in plain words, with each cut explained and a check that you would still say it.
How to use it
- Download the complete pack and add its governing file and component skills to your AI.
- Share the sources listed above and say which result you need.
- Ask the AI to follow the governing file, save each result and stop on a failed required check.
- Review the files, missing facts and proposed actions before using the result.