AI Blocks › Understand your customers
Customer quote finder
Name a topic. Get real customer quotes on it from your calls and emails, each tied to who said it.
Customer quote finder is a free AI skill for the job "Understand your customers". Give the instructions to an AI assistant that supports the required files and tools, then review its output.
Free · No account · Apache 2.0 licence · Made by Anthropic · Level: beginner · Thinking: low
Made by Anthropic. See the original on GitHub; we copied it as it is, with its licence.
What it does
Real words from customers carry more weight than your summary of them. Name a topic, like an objection, a feature or a competitor, and you get direct quotes from your calls and emails, each tied to the person who said it. It works out which accounts and domains are in scope, then splits what your team said from what customers said. It gathers from call transcripts, email threads and notes, and works with whatever source you have, including uploaded files. Only direct quotes are returned, never paraphrases, with the account, speaker and date. The default period is the last 30 days, and you can widen it.
You give it
- The topic or theme
- Which accounts or team to include (optional)
- Time period (optional)
- Call transcripts, emails or uploaded files
- Transcript (optional)
- Tool connection (optional)
You get
- Direct quotes on the topic
- Speaker, account and date for each
- A count of how often it comes up
- Themes across the quotes
Use it when
- You are writing a case study and need real customer language.
- A product meeting asks what customers say about pricing.
- You want proof for or against a feature idea.
- You need exact words for ad or landing page copy.
How to use it
- Add it to your AI once: download it and add the folder to Claude, ChatGPT or Codex as a skill.
- Ask for the job in your own words. Your AI opens the skill when it fits.
- It works best when your AI can read your call notes and email.