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Subscription cancel flow builder
Give it your cancel reasons and portal options. Get a cancel flow with one save per reason and a failed-payment plan.
Subscription cancel flow builder is a free AI skill for the job "Keep customers coming back". Give the instructions to an AI assistant that supports the required files and tools, then review its output.
Free · No account · Made by AI Blocks · Level: advanced · Thinking: high
What it does
Subscribers leave for a handful of reasons, and most of them can be solved: too much product, a short break, a different product, price. A good cancel flow asks why and offers the one fix that fits. It also stays honest. Cancelling must stay easy to find and finish, with no hidden button and no maze, and you follow the cancel rules where you sell. This skill is for stores that sell consumables on repeat. It opens with a founder message and a nudge to delay, branches by reason, caps the discount, and tracks save rate per reason. It also covers what happens after the cancel: plain-text emails, a win-back 30 to 60 days later, and a separate plan for failed payments, which can quietly cost a store 5 to 10% of its subscription revenue. Sources give different advice in places, so the skill shows both with their conditions.
You give it
- The reasons customers give today, or a survey
- What your portal can do: skip, delay, swap product, change frequency, discount, loyalty points
- Your subscription orders with frequency, quantity and use rate per product (optional)
- Your margin room for a save discount
- A founder video or message, and failed-payment data (optional)
- Your results (optional)
- Your offer (optional)
You get
- A cancel flow map: start screen, reason question, one action for each reason
- Offer copy for each branch, and skip and delay settings
- A proactive pause email, post-cancel emails, and a win-back test plan
- A failed-payment flow for each payment type, and a tracking sheet for save rate by reason
Use it when
- You have a subscription portal such as Skio or Recharge and your save rate is under 10 or 15 percent.
- Customers cancel because they have too much product, and you only offer a discount.
- You lose subscribers when a card fails and have no flow for it.
How to use it
- Start a chat with the skill. Open it if you added it to your AI, or copy it and paste it in.
- Paste your cancel reasons and tell it what your portal can and cannot do.
- Give your margin room, such as the biggest discount you can afford on an order.
- Check the flow for a visible way to cancel at every step, then build it in your portal.
- Track save rate per reason and repeat orders after a save, and fix the reason with the most cancels first.
Workflows that use it
- Launch a subscription and keep your subscribers
- Launch a subscription offer you can afford to fund
- Subscription churn watcher