AI Blocks › Keep customers coming back
Get repeat orders with reorder emails timed to when each product runs out
Give it your products and how long they last. Get timed reorder emails by buyer type.
Send reorder emails that fit each buyer, then read results is a free AI workflow for the job "Keep customers coming back". It guides your AI through several skills in order, passing each step's output to the next.
Free · No account · Made by AI Blocks · Thinking: high
What it does
Most reorder emails go out on a fixed day, like day 30, to everyone. A buyer who is mid-way through a bottle gets nagged. A loyal buyer gets a discount they never needed. A first-time buyer gets the same message as someone on their tenth order. The email says the same thing to people who need different things. The steps fix the timing, then the targeting. First it works out when each product runs out and writes refill and second-order messages with an offer cap. Then it splits that flow into new, returning and loyal paths with their own goals. Then it plans the show and hide rules, so one email can serve each group, and a product block that shows what they bought. You build it, run it for 30 days and export the numbers. Last it reads them next to the flow, to show which branch earned and…
You give it
- Your products and how long each one lasts
- Past order dates, to find the real gap between orders (optional)
- Your offer and the most you can discount (optional)
- Your brand file (optional)
- Flow and campaign numbers after 30 days
- Your offer (optional)
You get
- Refill and second-order emails with the day each one goes out
- An offer cap for each message and a list of buyers to skip
- New, returning and loyal paths with their own goals
- Show and hide rules and a product block for each group
- A read of your numbers, with the branch that earned and one fix to test
Use it when
- Your products run out, such as food, skincare, supplements or refills, and buyers don't come back on time.
- You send the same reorder email to everyone and want it to fit each buyer.
- You want to know which branch of a flow earns before you build more.
Steps
- Reorder and second-order planner: Give it your products and how long they last. Get reorder, refill and second-order messages with timing and an offer cap.
- Customer email journey planner: Describe your flows. Get each split into new, returning and loyal paths with their own goals.
- Dynamic email block planner: Give it your customer data and apps. Get show-hide rules, product feeds and app-triggered flows.
- Email and SMS performance reader: Paste last month's numbers. Get what broke, what to repeat and a score out of 100.
How to use it
- Download the handoff pack. It's a zip with HANDOFF.md and every skill file this workflow uses.
- Give the folder to Claude (in Claude Code, or as files in a Claude Project) and say "Follow HANDOFF.md".
- Give it your products and how long each lasts. A real usage time beats a guess.
- Build the flows in your email tool and let them run for 30 days, then export the flow and campaign numbers.